![]() Repeat steps 4 through 6 until you identify the add-on that is causing the problem. If you still cannot view the Web page, the add-on did not cause the problem, and you can enable it again. If the Web page works correctly, you know that the add-on caused the problem. This will let you determine which add-on is causing the problem.Ĭlick Tools, and then click Internet Options.Ĭlick the Programs tab, and then click Manage add-ons.Ĭlick an add-on in the Name list, and then click Disable. If disabling all add-ons resolves the problem, you might want to use Add-on Manager to disable all add-ons and then turn on add-ons only as you need them. Internet Explorer opens without add-ons, toolbars, or plug-ins. Follow these steps:Ĭlick Internet Explorer (No Add-ons). ![]() Try starting Internet Explorer without add-ons to see whether the problem is resolved. Resolution 2: Run Internet Explorer in No Add-ons modeĪlthough browser add-ons can enhance your online experience, they can occasionally interfere or conflict with other software on your computer. If the Web page does not work correctly, try the next resolution. If the Web page works correctly, you are finished with this article. Try to view the Web page again to see whether it works correctly. In Delete Browsing History, click Delete All.Ĭlick to select the Also delete files and settings stored by add-ons check box, and then click OK. Follow these steps:Ĭlick Start, and then click Internet Explorer.Ĭlick Tools, and then click Delete Browsing History. Try deleting your browsing history to see whether the problem is resolved. Internet Explorer could be using old information when you try to view the Web page. ![]() Secure Web sites are generally accessed by using a URL that includes the protocol. ![]()
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